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To Place an Order
Call, fax or email your sales representative or Seven’til Midnight headquarters at 1-626-371-1980 (Tel), 1-626-288-2670 (Fax), or sales@seventilmidnight.com. For dropping ship, please contact our headquarters.
Resale Number
You must submit a valid resale number or appropriate business license before we can process your order.
Minimum Order
No minimum order requirement.
Web Images Authorization
Seven’til Midnight retailers are authorized to use our images for the purpose of selling our merchandise only. We recommend that you do not place any current Seven’til Midnight merchandise on eBay.
Payments
We accept Visa, MasterCard, and American Express, Money Order/Cashier's Check and Wire Transfers. For US customers, business checks are accepted and will be processed and cleared prior to shipping.
Credit Terms
Ask for a Credit Application and allow 10 - 15 days to process for open terms or company check approval. Credit terms are available on established and approved accounts only.
Shipping
Our goal is to ship all orders within 48 hours.
Returned Checks and Shipments
There is a $20.00 service charge for all returned checks. All bounce backs will be given a 10-day grace period from the time the order is received in our warehouse. If we get no response within 10 days, you will incur a 15% restocking fee plus freight charges. This charge will be added to your new order. If we receive more than 3 bounced checks within a 6-month period your account will be put on a pre-paid basis. All refused shipments will result in a 15% restocking charge and all future orders will he held until payment is made.
Claims, Returns, Authorization, Inquiries, and Shipping Errors
Sales are not guaranteed. Any discrepancy in quantities shipped, damaged, or incorrect merchandise must be reported within 5 days upon receipt of goods. All returns due to manufacturer’s defects or errors must be reported within 10 days of receipt of your order and require a Return Merchandise Authorization obtained from the shipping manager in our California office. Clearly write the RMA# on the outside of the box or merchandise will be refused by our Receiving Department. Returns will not be accepted for in-store damages or for worn garments. As appropriate, returns will be repaired or replaced. We will exchange returned merchandise or issue a Credit Memo for the dollar amount within 30 days. Unauthorized returns will result in 15% restocking fees plus freight charges if applicable. Returns (authorized and unauthorized) that are opened, worn, or damaged may be subject to a 15% minimum restocking fees. WE DO NOT GIVE CASH REFUNDS.
Backorders
We automatically backorder any item not shipped complete on you order unless you advise us to cancel backorder item(s). Backorders not shipped within 60 days may be subjected to cancellation.
Prices
Prices and specifications are subject to change without prior notice.
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